Four Major U.S. Airlines Receive 4-Star COVID-19 Safety Ratings


By Peter Miller, Skytrax – London, United Kingdom

Four major U.S. airlines have all been certified with a 4-star COVID-19 aviation safety rating

Alaska Airlines, American Airlines, JetBlue Airways and United airlines have all received the 4-Star COVID-19 Aviation Safety Rating following the last assessments carried out by the Skytrax audit teams in December 2021.

The Skytrax COVID-19 Aviation Safety Clearance is a reliable assessment and certification of airline health and safety measures during the coronavirus pandemic, based on a detailed and professional investigation of standards provided by an airline, both at the airport and on board flights. It was the first in the world COVID-19 security accreditation for the airline industry, considered a global benchmark for defining safe travel insurance for customers, with a complex analysis of hygiene improvement procedures and systems introduced by airlines.

Edward Plaisted of Skytrax noted: “With the delayed opening of the US border to travelers from the UK and Europe, we have postponed the assessment of US carriers until our audit teams are able to complete the assessment trips. and inspection required with these airlines, and we are pleased to see that Alaska Airlines, American Airlines, JetBlue Airways and United Airlines all meet the 4-star COVID-19 safety rating standards.. For each airline rating, we apply a set of global hygiene and cleanliness benchmarks that were formulated in 2020, and this is adjusted as necessary based on more specific national or government requirements that may need to be. followed by an airline.

Overall, the audits noted good COVID-19-specific information systems at key passenger touchpoints, including appropriate advice to customers before travel. Face mask use and the need for distancing are fairly well enforced in airport environments, and face mask use is well enforced by all carriers. For each of these airlines, aircraft interiors are visually cleaner and good sanitation standards are enforced from their hub airports, although in-flight cleaning controls tend to be less robust than airlines in some other regions. .

There is less emphasis on handling and servicing techniques suitable for in-flight catering, likely reflecting the fact that domestically the United States is returning to the status quo in many states. Likewise, a growing number of airline club lounges are reopening and the customer experience is now returning to pre-COVID standards.

A 4-Star COVID-19 Aviation Safety Rating recognizes good airport handling standards which include some elements of contactless technology, customer management and social distancing protocols for check-in, boarding and arrival. Airline lounges have good cleanliness and consistency procedures, and reasonable measures are in place to facilitate social distancing and safe delivery systems for food and drink. The cleanliness on board and the layout of the cabin are of a good standard that can use UV disinfection techniques and mass disinfectant treatments that are scientifically evaluated. Most catering service systems are suitable for COVID-19 times, with reduced contact delivery and improved food safety measures for meal presentation.

Alaska Airlines COVID-19 Security Clearance
American Airlines COVID-19 Security Clearance
JetBlue Airways COVID-19 Security Clearance
United Airlines COVID-19 Security Clearance

Skytrax is the international air transport rating organization established in 1989 and based in London, UK. In 2020, Skytrax launched COVID-19 safety ratings covering airlines worldwide, providing independent and expert assessment and certification of airline COVID-19 health and safety measures. The Skytrax COVID-19 security accreditation is considered a global benchmark for defining safe travel insurance for customers.


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