Luxury North Wales hotel receives two-star food hygiene rating


A Grade II listed luxury hotel has received a two-star rating from food hygiene inspectors.

Chateau Rhianfa, on the shores of the Menai Strait, received the Food Standards Agency (FSA) score following a Assessment by Anglesey Council inspectors in November last year last year.

The hotel said they hope to return the score to their “generally high levels” early this year.

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The multi-award-winning hotel located in Menai Bridge, Anglesey has been named in a list of Britain’s top ten castles and is one of the most popular hotels in North Wales.

The inspectors rated the cleanliness of the hotel and the condition of the facilities as “a necessary improvement”.

Rhianfa Castle at Menai Bridge, Anglesey

Inspectors base their verdicts on three qualifying criteria and rank the summary of findings in a score from zero to five.

The three categories; are hygienic handling of food; the cleanliness and condition of the facilities and the building and the management of food safety.

Hygienic food handling is defined by the FSA as: “the hygienic handling of food, including preparation, cooking, reheating, cooling and storage”.

For this, the hotel has been reputed: “Generally satisfactory. “

But the hotel received an “Improvement Needed” rating for the cleanliness and condition of the facilities and building.

This is defined as: “The cleanliness and condition of the facility and building (including adequate layout, ventilation, hand washing facilities and pest control) to enable good food hygiene. “

For food safety management, Château Rhianfa was told that it was “generally satisfactory”.

In a statement released last month, the hotel said: “We are in dialogue with local authorities to arrange a new site visit as soon as possible at the start of the year, in order to restore our score to our usually high levels. . “

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Food safety management is about the controls in place to ensure that food is safe to eat, evidence that staff know about food safety, and that the food safety officer is confident that these standards will be maintained in the future.

The rating shows how well the company is doing overall, based on the standards found at the time of the inspection.

The level of compliance determines a company’s food hygiene rating, which ranges from the lowest “0” – Urgent Improvement Needed to the highest “5” Very Good.

Ratings are usually given to places where food is provided, sold or consumed.

Rhianfa Castle was first built in the 19th century as a dower house for Lady Sarah Hay-Williams.

It officially opened as a hotel in 2012, following a multi-million pound restoration project, and has grown into a multi-award-winning luxury wedding and event venue.

How important are food hygiene assessments to you as a customer or consumer? Let us know in the comments section below.


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