The owner of a take-out restaurant in Mansfield who received a food hygiene rating of 1 says he is “not happy at all” with the low rating. OPA!GREEK on Nottingham Road was inspected by a food safety officer on February 24, with the findings of the inspection recently published by the Food Standards Agency.
Three areas are inspected by a food safety officer, namely hygienic food handling, which in this case was rated “improvement needed”, cleanliness and condition of facilities and buildings, rated “generally satisfactory” , and food safety management, which was rated as “major improvement needed”.
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Criteria surrounding food safety management are inspection of the system or audits in place to ensure that food sold or served is safe to eat, evidence that staff are knowledgeable about food safety and that the he food safety officer is confident that the standards will be maintained in the future. And the takeaway owner is ‘unhappy’ at receiving such a low rating after saying ‘it was nothing serious’.
Owner Emaniel Doksani said: “I’m not happy with the rating. We’ve appealed and they’ll be back next month.
“Everything is now settled, there was nothing serious. I’m not happy at all.
“They inspected and wanted additional restrictions on something, and there was moisture in our toilet. There were a few other things but we did what they asked, so I don’t know why we were gave a rating of 1.
“I asked a few questions about what was said, and they will come back again. We will definitely get a better grade.”
“Hygienic food handling” inspects the hygienic handling of food, including preparation, cooking, reheating, cooling and storage. “Cleanliness and condition of facilities and building” are inspected to allow for good food hygiene, and proper layout, ventilation, hand washing facilities and pest control are considered.