transcosmos earns a five-star rating for the 6th consecutive year from TMALL, China’s largest online marketplace


TMALL five stars

By setting up an analysis team and a united marketing team with extensive experience and expertise in the respective fields, transcosmos China helps brands to provide integrated marketing and develop and execute marketing initiatives, all based on the buying habits of their target customers.

transcosmos inc. is proud to announce that Shanghai transcosmos Marketing Services Co., Ltd. (Headquarters: Shanghai, China; CEO: Eijiro Yamashita; transcosmos China), its wholly-owned subsidiary, was again awarded a five-star rating as a TMALL Service Partner for the second half of 2021 by TMALL, the largest place of China’s online marketplace on January 17, 2022.

To recognize service companies with excellent operational capabilities, TMALL evaluates its service partner companies that provide e-commerce operations services on its platforms every six months. Under the TMALL Star Rating Program, Service Partners are evaluated on their capabilities based on five evaluation standards, namely “Product Management”, “Customer Operations”, “Brand Share in the minds of consumers”, “multi-channel operations” and “CX (customer experience).” Recognized for its high-quality operating services and consumer operating capabilities, transcosmos China has again been named a five-star TMALL service partner. This is the sixth consecutive year that transcosmos China has won the award since 2016.

The two financial and commercial partners of transcosmos in China, Shanghai SPOT (commonly known as UNQ) and Shandong Ya Nuoda E-Commerce Co., Ltd. (commonly referred to as Magic Panda), both e-commerce service operators, also performed very well. UNQ, an e-commerce operations agency that primarily specializes in world-renowned cosmetics, personal care, and baby and children’s items, has once again received a five-star rating. And Magic Panda, an e-commerce store operation service provider specializing in fashion branded items, won a four-star rating.

transcosmos China, a certified service partner of Alibaba Brand Databank and Alimama

, obtained two additional certifications from Alibaba Group in 2021, namely, TMALL Baby Awards “Best Data Service Provider” and Alibaba New Customer Acquisition Strategy Service Provider. By building an analytics team and a united marketing team with extensive experience and expertise in their respective fields, transcosmos China helps brands deliver integrated marketing, as well as develop and execute marketing initiatives, all based on the buying habits of their target customers. Ultimately, transcosmos China supports customers’ success in expanding sales.

Building on its e-commerce business, transcosmos will continue to contribute to many more customers by expanding their sales.

Alimama is the Alibaba Group’s online marketing technology platform.

■ transcosmos history in China

transcosmos entered the Chinese market and launched its offshore service business in 1995. Today, transcosmos has its bases and subsidiaries in 22 cities in China, including Shanghai, Beijing, Tianjin, Hefei, Xi’an, Changsha, Wuhan, Suzhou, Neijiang, Taipei and Suite. The company offers extensive services such as business outsourcing, including contact centers, one-stop shopping for e-commerce, digital marketing and system development for Chinese and global brands.

transcosmos China was founded in Shanghai as a digital transformation partner for enterprises in 2006 and launched its e-commerce business in 2009. Now, in partnership with platforms such as TMALL, JD, WeChat and Douyin, transcosmos China offers a variety of services which include e-commerce store/website development and operation, sales channel development, online and offline data integration, systems development, consumer operations and integrated marketing services in the new retail sector (including cross-border e-commerce) to customers in various industries including 3C industry (computing, communications and consumer electronics), cosmetics, apparel, baby care, toys, sports, beverages, musical instruments, household goods, home cinema/audio equipment , etc

*transcosmos is a trademark or registered trademark of transcosmos inc. in Japan and other countries.

*Other company names and product or service names used herein are trademarks or registered trademarks of the respective companies.

About transcosmos inc.

transcosmos began operations in 1966. Since then, we have combined superior “people” with up-to-date “technology” to enhance our customers’ competitive strength by providing them with superior and valuable services. transcosmos currently offers services that support customers’ business processes with a focus on both sales expansion and cost optimization through our 173 bases in 30 countries/regions with a focus on Asia, while by continually striving for operational excellence. Moreover, following the expansion of the e-commerce market globally, transcosmos provides comprehensive one-stop global e-commerce services to deliver our customers’ excellent products and services to consumers in 48 countries/regions around the world. . transcosmos aims to be our customers’ “global digital transformation partner”, supporting customers’ transformation by leveraging digital technology, responding to the ever-changing business environment. Visit us here the article on social media or email:


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